Delivery Information

 

Delivery Charges (Postage & Packaging):  UK ONLY

£8.45 - Royal Mail Special Delivery (Max 20kg) - 3-5 working days (14 working days for bespoke orders) 

Your chocolate goodies will be sent tracked via Royal Mail and should arrive within 3-5 working days but please order in good time as we are unable to accept responsibility for a delayed parcel due to circumstances out of our control. If you’re not in when the delivery arrives, Royal Mail will leave a card giving information on alternative collection options. If you don’t think you’ll be in for a delivery, please let us know where Royal Mail can leave your parcel instead i.e. with a neighbour, around the back of your property etc. We aim to send out orders within 3 days of ordering. During peak seasons: Easter and Christmas however, waiting time might be a little longer.

Deliveries are NOT made on Bank Holidays or Weekends

Personalised Messages
Please let us know if you would like us to pop in a personalised message with your gift, this will be handwritten and on a branded card to keep it tastefully in style with our products. 

Simply leave your requested message in the 'Order and Delivery Comments' at Checkout...

Returned Parcels
In the unlikely event that you are unhappy with our products, please contact us

Hot Weather During hot weather, we may need to delay your order until more appropriate temperatures are attained. If this is necessary, you will be informed. We will not despatch any orders on a Friday during these conditions.

All online orders are subject to a cooling off period. Full details can be found on our Terms & Conditions page

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